The Florida Governmental Utility Authority proudly provides water and wastewater services to customers across 84 utility systems in 14 counties in Florida. In Dec. During the interlocal control, both Flagler County and the FGUA will be performing detailed analyses to determine if divestment of the system to the FGUA is the best option for all customers. UTILITIES CUSTOMER INFORMATION & SERVICES DEPARTMENT 813.235.6012 I Administration Offices I 19420 Central Boulevard, 1 st Floor I Land O’ Lakes, FL 34637. FGUA conducts a 100 gallon test . Then she tells me it can last up to three days of ABSOLUTELY NO WATER and there's nothing they can do about it. In order to transfer services, customers will want to complete two forms. Florida Governmental Utility Authority (FGUA) Customer: Soon we will be welcoming you as one our newest water and wastewater customers as the Florida Governmental Utility Authority (FGUA) infrastructure and the customers it … FGUA Customer Service Team (www.FGUA.com) 1-(904) 990-1441 fguapasco@uswatercorp.net * Please note - If you are an existing customer, Flagler County account numbers and FGUA account numbers are different. New Customers; New to the FGUA? Overall Satisfaction Rating. The FGUA understands the financial impacts Covid 19 has had on its customers and we are here for you. if you are behind on your monthly payments, we have options to help you get back on track. Dear . For County Administration: 386-313-4000 Public Records Custodian • email Webmail. We'll show you around. Vacant house water shut off for safety on outside October ~ November bill 53K gallons . For more information, please visit our website: www.fgua.com File a complaint to Florida Governmental Utility Authority [FGUA] Florida Governmental Utility Authority [FGUA] Contacts (added by the user) 5004/5006 Shamrock Dr., New Port Richey, FL, United States. Click on the appropriate button below for more information. CLICK HERE for important information. Starting service generally takes just two business days. UTILITIES CUSTOMER INFORMATION & SERVICES DEPARTMENT 813.235.6012 I Administration Offices I 19420 Central Boulevard, 1st Floor I Land O’ Lakes, FL 34637. Utility Services . If you are a new customer and have never had service with the FGUA before, please visit our “New Customers” section before continuing. Welcome! Stopping Your Service. Approximately 3,300 former FGUA customers countywide will be serviced by PCU. I have cameras that surround my home. Florida Governmental Utility Authority [FGUA] Customer Service. Facebook Twitter … In that 2 years, my water bill has always been between $30 and $50 dollars a month except one month when I filled a hot tub twice, pressure washed the house exterior and watered new landscape plantings in which the bill was about $80. If you need to setup services, close an account, turn off service, or if you’re moving, you’re in the right place. DA: 12 PA: 33 MOZ Rank: 45 Fgua.com Go URL Video Meeting: Public may attend by phone or at any FGUA Customer Service Office noted below: The FGUA Board will address general operating issues of the FGUA. 2. The County Commission has been working with FGUA since last year to acquire the Pasco Aqua Utility System. Related Businesses. I got a bill for $18.90. I stopped my water service with FGUA on May 3rd, 2020 and my deposit on account, $148.00, has been returned. If you are behind on your monthly payments, we have options to help you get back on track. Once the study is complete, a notice of a public hearing is published and a public hearing is held. The first bill received from Pasco County Utilities (PCU) will be in July 2020, reflecting the first full month of charges for PCU services. please inquire about payment arrangement opportunities when speaking to a customer service representative. December 16, 2021. Effective March 18th, 2020 at 5pm, all FGUA Customer Service offices will be closed until further notice due to COVID-19. Government Services Group, Inc. (GSG) runs the management duties and US Water Corp (USW) runs operations, billing and customer service. Customers may receive advanced calls and emails to help ensure a smooth transition into our customer service and billing systems. Proudly providing water and wastewater service to thousands of Floridians since 1999. FT - Customer Service Representative. The much-anticipated acquisition of the FGUA/Pasco Aqua Utility System by Pasco County Utilities (PCU) begins Wednesday, July 1, 2020, in the Jasmine Lakes, Palm Terrace Gardens, and Zephyr Shores communities. If you have not registered you will need to set up a profile before logging in. On my camera that shows the side of my home where the meter is it shows the meter guy touching my water softener looking for the meter. Simply fill out the following online form. This lets us know that your old account should be closed at your old residence. Pay My Bill; New Customers; Start/Stop Service; Payment Options; Financial Assistance ; About My Bill; My Meter; Rates & Fees; Publications; View All >> Pay My Bill; Login to view your bill and make a payment. Please inquire about payment arrangement opportunities when speaking to a customer service representative. After an interlocal agreement with Flagler County on February 1, 2020. Home; Customers; Start/Stop Service; Welcome to the FGUA! 24 days ago. Customers may experience service outages and be placed under Precautionary Boil Water Notice Advisories. The Florida Governmental Utility Authority WEB PRIVACY POLICY and TERMS OF USE are available at www.fgua.com. I called FGUA customer service 2x due to extremely high water bill. FGUA | Your Water and Wastewater Provider. 17 Reviews. Customers with questions regarding their regular service may contact the FGUA Pasco Customer Service Office during regular business hours, from 8 a.m. to 5 p.m., Monday through Friday, by calling (727) 372-0155. I have been a customer of FGUA Water Co in Lehigh Acres for 2 years. FGUA customer service goals and objectives. Customers with questions regarding their regular service may contact the FGUA Pasco Customer Service Office during regular business hours, from 8 a.m. to 5 p.m., Monday through Friday, by calling (727) 372-0155. 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