Ensure that customers are at all times treated in a professional manner by staff and are provided with access to a safe pick up area. You are responsible for setting the fee that consumers pay for delivery and the delivery radius within which your riders will deliver Delivery Orders. You agree that: Display any Table Service signage provided by Deliveroo in accordance with our instructions. If you’re an existing customer, you can use your existing equipment. We may make changes to these terms, so check back here from time to time. These terms are also subject to any separate agreement entered into by you and Deliveroo in relation to your access or use of Menu Manager. For new customers, when signing up you will be given two options for equipment (you can find the latest pricing for each on our sign-up pages). Your use of Pickup is subject to our applicable service fee from time to time. We will facilitate and implement a real-time ordering process which will enable customers to place and pay for Delivery Orders on the Platform. Roofoods Ltd’s registered address is The River Building, Level 1 Cannon Bridge House, 1 Cousin Lane, London EC4R 3TE. Deliveroo grants you a non-exclusive, royalty-free, non-sublicensable, non-transferable licence to use Deliveroo branding, which includes the “Deliveroo” logo, name and/or website address for the Term in the country you operate in to allow you to advertise Marketplace+ Service at your sites. You must promptly implement any patches, updates, upgrades and/or new versions of such software that we release from time to time. Roofoods Ltd’s registered address is The River Building, Level 1 Cannon Bridge House, 1 Cousin Lane, London EC4R 3TE. We will pay you an amount equal to the GMV for your Pickup Orders during the relevant payment period, less the Pickup Service Fee, less any relevant adjustments for refunds paid to customers during the relevant payment period. HACKERS are selling log-in details to Brits’ Tesco, McDonalds and Deliveroo accounts that allow other petty crooks to steal Clubcard points … We will make software available to you to use on the equipment so that you can use Pickup. Provide all information, materials and assistance reasonably required by Deliveroo to onboard you to the Platform or launch Delivery Service for you. Deliveroo grants you a non-exclusive, royalty-free, non-sublicensable, non-transferable licence to use Deliveroo branding, which includes the “Deliveroo” logo, name and/or website address for the Term in the country you operate in to allow you to advertise Table Service at your sites. You can use Menu Manager using your Restaurant Hub credentials. But Deliveroo’s mission is not only to make sure that the restaurants in your area are available to you when and where you want them - we want to go further and bring new restaurants to your area so you have … Ensure that all relevant menu items are available to be ordered by a customer during your opening hours, and accept and reject Pickup Orders as appropriate. You can place as many orders as you like. WE EXCLUDE ALL LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW. Check your menu edits carefully before publishing! These terms are governed by the laws of England and Wales. Our service fee is calculated as a percentage of GMV (inclusive of VAT) per order, plus VAT at the prevailing rate (Delivery Service Fee). We’ll notify you of material changes before they happen. Deliveroo Plus is our subscription membership plan – you pay a flat monthly fee for unlimited free delivery. Display any Marketplace+ Service signage provided by Deliveroo in accordance with our instructions. If you are new to the Platform, provide us with accurate descriptions of menu items to be offered in Pickup (including any relevant allergen advice and applicable VAT amounts). Voucher codes may be used by individuals other than the eligible O2 customer if the eligible O2 customer chooses to send its voucher code to another individual e.g if they do not live in a geographical area in which Deliveroo currently operates. You will need a tablet and a printer to start accepting Pickup orders. When you’re happy with your menu, you can publish it to the Deliveroo Platform. Table Service is provided by Deliveroo or us (Roofoods Ltd company number 08167130, if you are in the UK, or Deliveroo Ireland Limited company number 556923, if you are in Ireland). Be clear, accurate, complete and error-free. You must not (and shall not permit any third party to): Deliveroo grants you a non-exclusive, royalty-free, non-sublicensable, non-transferable licence to use Deliveroo branding, which includes the “Deliveroo” logo, name and/or website address for the Term in the country you operate in to allow you to advertise Delivery Service at your sites. In particular, you need to notify your account manager of any of the below changes, and wait for their authorisation before updating in Menu Manager: If you don’t follow this process and fail to get authorisation for relevant Menu Manager updates, we may amend or remove the relevant Menu Items, and suspend you from the Deliveroo Platform. Restaurants. We reserve all rights not expressly granted under these terms. Prepare Pickup Orders promptly, accurately and in accordance with the timescales communicated via the Platform. WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO MARKETPLACE+ SERVICE INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON INFRINGEMENT OF THIRD-PARTY RIGHTS. We may collect data about your use of Table Service. Pursuant to the provisions in the Agreement that permit us to make amendments that do not materially affect the Services, we are amending the Agreements to alter the payment terms such that you are paid on approximately a weekly basis. Provide support services for customers to deal with complaints or enquiries relating to Pickup Orders through a professionally manned contact centre at no further cost to you. (e) are at an appropriate temperature for consumption by the customer. The Delivery Orders will be delivered by your own fleet of delivery riders (Riders). Each party shall not at any time during this agreement and for a period of two years after termination of this agreement, use or disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as necessary to perform its obligations or exercise its rights under these terms. Complaint a notice, complaint or request relating to the obligations of either party under DP Laws that is relevant to the Protected Data. Deliveroo won’t launch your sites and menu items on the Deliveroo Platform - you’ll do this yourself. We will pay you an amount equal to the GMV for your Delivery Orders during the relevant payment period, less the Marketplace+ Service Fee, less any relevant adjustments for refunds paid to customers during the relevant payment period. It's a simple, easy way to get the most out of Deliveroo. If you’re an existing customer, you can use your existing equipment. Partner with us You will need a tablet and a printer to start accepting Delivery Orders. USE OF PROTECTED DATAWe will give you the details of the customer’s Table Service order to allow you to process and fulfil it (“Order Info”). WE HAVE NO LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, DIRECT, INDIRECT OR SPECIAL DAMAGES OF ANY KIND OR FOR LOSS OF PROFITS, REVENUE OR BUSINESS ARISING OUT OF OR RELATING TO PICKUP, ORDERS PLACED BY CUSTOMERS USING PICKUP OR THESE TERMS. If you choose not to continue with your Deliveroo Plus subscription, you are eligible for a full refund within the first 14 days of your first paid-for period. We will give you the reasons for the suspension where permitted by law. These terms are the entire agreement between us in relation to Table Service. These are the terms and conditions that apply to any donations you make to Eat Up Australia Ltd (ABN 52609589022) ("Eat Up") during the Fundraising Period through any of the Collection Channels.Eat Up is a not-for-profit organisation that makes and delivers thousands of school lunches every month to help kids who would … We’ll make this payment by electronic bank transfer to the bank account you have nominated. If you have questions about Menu Manager, please contact us through Restaurant Hub, either by submitting a "Help" form or by using Live Chat. Any cost associated with placing an order is your responsibility and is dependent on the internet service provider used. You must comply with our Equipment Policy. Deliveroo Plus Restaurant Offers can only be redeemed by customers with an active Deliveroo Plus subscription. These terms tell you who we are, how we will provide products to you, how you and we may change DEFINED TERMS“Controller”, “Data Subject”, “Personal Data” and “processing” all have the meanings given to them in DP Laws (and related terms like “process” have corresponding meanings).“Complaint” a notice, complaint or request relating to the obligations of either party under DP Laws that is relevant to the Protected Data.“Data Subject Request” a Data Subject’s request to exercise their rights under DP Laws.“DP Laws” any law, enactment, regulation, regulatory policy, by law, ordinance or subordinate legislation relating to the processing, privacy, and use of Personal Data, that applies to the Partner, Deliveroo and/or Table Service, including (a) any laws or regulations implementing EU Directives 95/46/EC (Data Protection Directive) or 2002/58/EC (ePrivacy Directive); and (b) the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and all relevant Member State laws giving effect to or corresponding with the GDPR, in each case, as in force and applicable.“Protected Data” Personal Data received from or on behalf of the Customer for the purposes of placing a Table Service order.“Supervisory Authority” any local, national or multinational agency, department, official, parliament, public or statutory person or any government or professional body, regulatory or supervisory authority, board or other body responsible for administering DP Laws. If you are new to the Platform, provide us with accurate descriptions of menu items to be offered in Table Service (including any relevant allergen advice and applicable VAT amounts). You can procure other services (e.g. Neither of us will be in breach of these terms or liable for delay in performing, or failure to perform, any of its obligations under these terms if the delay or failure results from events, circumstances or causes beyond our reasonable control. WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO MENU MANAGER INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON INFRINGEMENT OF THIRD-PARTY RIGHTS. If there is a dispute between these Rules and any other document referred to in these Rules, these Rules take precedence to the extent necessary to resolve the conflict. (a) We may make limited and reasonable edits to menu item descriptions from time to time (including where legally required); and. The parties acknowledge and agree that, in respect of the Protected Data, each party is an independent controller. Provide all information, materials and assistance reasonably required by Deliveroo to onboard you to the Platform or launch Table Service for you. adding any new Menu Items which fall within a category of products you do not already make available on the Platform (for example: fruit and vegetables; personal care products; or alcohol). Deliveroo will determine this in accordance with its Complaints Matrix from time to time. By using Menu Manager, you agree to us collecting and using this information. WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO TABLE SERVICE INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON INFRINGEMENT OF THIRD-PARTY RIGHTS. Each party shall comply with DP Laws and its obligations under these terms in connection with the access to and use of Protected Data. You are responsible for the actions of any person using your access credentials. It is necessary for Deliveroo to use entrants' personal data to perform its obligations to entrants in relation to the administration of the Promotion or it is in Deliveroo's legitimate interest to use entrants' personal data in the ways described in these Rules in order to ensure the proper administration of the Promotion. Entry period: Voucher codes are valid to use on Deliveroo between 3rd December 2020 and 5th February 2021. Our service fee is calculated as a percentage of GMV (inclusive of VAT) per order, plus VAT at the prevailing rate (Marketplace+ Service Fee). If you access or use Table Service after being notified of a change, you’re deemed to have accepted that change. How do I sign up for Deliveroo Plus? If there is any direct conflict or inconsistency between the terms above and your Agreements, the terms above shall prevail. Deliveroo Ireland Limited’s registered address is The Stone Building, 15 Flemmings Place, Ballsbridge, Dublin 4. Protected Data Personal Data received from or on behalf of the Customer for the purposes of placing a Marketplace+ Service order. WE HAVE NO LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, DIRECT, INDIRECT OR SPECIAL DAMAGES OF ANY KIND OR FOR LOSS OF PROFITS, REVENUE OR BUSINESS ARISING OUT OF OR RELATING TO MENU MANAGER OR THESE TERMS. Deliveroo Plus is our subscription membership plan – you pay a fee and get free delivery from participating restaurants when you meet the minimum order requirements . The courts of England and Wales have exclusive jurisdiction in respect out of or in connection with these terms. You can lease a Deliveroo device. Maintain the security and confidentiality of any access credentials we provide to you at all times. If you are a non-restaurant there are a few cases where you need to notify your Deliveroo account manager before changes can be made. We will maintain the suspension until you have remedied the breach to our reasonable satisfaction or we no longer consider the suspension necessary in the circumstances. As such, Menu Manager may change from time to time. Pickup is provided by Deliveroo or us (Roofoods Ltd, company number 08167130). Deliveroo Plus What is Deliveroo Plus? By using Table Service you agree to us collecting and using this information. Send us your information and we’ll reach out to help you become a Deliveroo partner. Deliveroo will also provide Customer Support Services for your Delivery Orders - see more on this below. If you don't comply with these terms, or any additional terms entered into by you and Deliveroo in relation to your access or use of Menu Manager, we may suspend your access to Menu Manager without notice. Use reasonable endeavours to ensure that Pickup Orders are available for collection by customers at the time communicated on the Platform and keep customers waiting for Pickup Orders for no longer than five minutes. Liability: Deliveroo will not be liable for: (i) any loss that is not caused by Deliveroo (or any person acting on Deliveroo's behalf); (ii) any loss caused by any event or circumstance beyond Deliveroo's reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; or (iv) any unavailability of the Deliveroo website or app. You accept our offer to provide the Delivery Service on these terms. Refunds for which you are responsible under our Complaints Matrix will be deducted from our payment to you. We will also provide access to Protected Data at your request if you reasonably require access to deal with a customer Complaint or respond to a Data Subject Request. You can procure other services (e.g. News and support for Deliveroo riders in Australia Events, competitions, discounts… there’s a whole lot going on for Deliveroo riders. 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